Seller Information
Last updated: July 14, 2026
| Item | Details |
|---|---|
| Seller | 포케이스튜디오 주식회사 (Pokay Studio Co., Ltd.) |
| Responsible representative | 김현철 (Kim Hyuncheol) |
| Address | 서울특별시 성동구 살곶이8길 22 (행당동) 지하 1층 2호 (B1, Unit 2, 22 Salgoji 8-gil, Seongdong-gu, Seoul, Republic of Korea) |
| Phone | 070-8019-3254 |
| 4kimstudio@gmail.com | |
| Korean business registration number | 358-87-03552 |
| Korean mail-order business registration | 2025-서울성동-1878호 |
| Price | The tax-inclusive price displayed for each product at checkout. The displayed amount applies when another supported currency is selected. |
| Additional costs | Internet or mobile data charges. International payments may incur card-issuer or processor exchange rates and foreign-transaction fees. |
| Payment methods | Credit and debit cards, easy-payment methods, international cards, PayPal, and methods separately announced in the Service |
| Payment timing | Charged when the order is confirmed. |
| Delivery | Purchased Eggs are added to the account balance immediately after successful payment. If a system incident occurs, they are added promptly after recovery. |
| System requirements | A current mainstream web browser and internet connection are required. Some features may be limited by device, operating system, or browser. |
| Validity and transfers | Eggs are valid for one year after purchase or grant and cannot be transferred to another account. |
English text in parentheses is provided for convenience. The Korean text is authoritative for the registered legal name, representative, and address.
Cancellations and Refunds
- A full refund may be requested within 7 days of payment if none of the Paid Eggs from the purchase have been used.
- Refunds are restricted once any Paid Egg from the purchase has been used because the related digital content can be consumed or copied.
- Bonus Eggs are not refundable.
- Full refunds may be requested for non-delivery caused by a system error, an incorrect charge, duplicate payment, or a material difference from the displayed offering.
- Refunds are generally returned to the original payment method. Unless attributable to the Company, exchange-rate differences and processor fees are borne by the user.
See the Terms of Service and the refund-request screen in the Service. Nothing here limits non-waivable rights under applicable consumer law.